Do Not Call Policy
Last updated: [Date]
Vet Cover keeps an internal Do Not Call list and honors every request to stop contact. This policy explains how to be added and what happens when you ask.
1. How to opt out
You can ask us to stop calling or texting you at any time, by any of these methods:
- Reply STOP to any text message from us.
- Tell the agent on any call that you want to be placed on our Do Not Call list.
- Call us at 202-978-5882 and ask to be added.
- Email thevetcover@gmail.com with "Do Not Call" in the subject line and include the phone number you want removed.
2. What happens next
We will add your number to our internal Do Not Call list and process your request within [number — e.g. 5] business days, and in no case more than 30 days as federal law requires. Your request stays on our list for at least [number — e.g. 5] years, unless you later ask to be removed or give us new permission to contact you.
Being on our internal list means we will not make marketing calls or send marketing texts to that number. It does not stop calls or texts you specifically ask for — for example, if you submit a new form or book a call, we treat that as a new request to be contacted.
3. National Do Not Call Registry
You can also register your number for free with the National Do Not Call Registry at donotcall.gov or by calling 1-888-382-1222. Note that when you submit our form, you give us permission to contact you even if your number is on that registry — but you can withdraw that permission at any time using the methods above.
4. Our practices
We train our staff and agents on this policy, keep records of Do Not Call requests, and do not share your Do Not Call status except with the service providers who help us honor it. [Confirm retention periods and training details with your lawyer.]
5. Contact
Vet Cover
PO Box 970951, Boca Raton, FL 33497-0951
Email: thevetcover@gmail.com
Phone: 202-978-5882